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This article reviews the Irish university experience of LibQUAL, drawing from interviews with administrators and library directors in the seven Irish universities together with data from the Irish LibQUAL notebooks generated from 2009 to 2012. Of the seven Irish universities, three find it very useful, run it regularly and have integrated it into their planning activities. Two found LibQUAL to be very useful in an occasional sense and two found LibQUAL to be less useful for their needs. The results from all LibQUAL notebooks indicate common poor perceptions about library buildings among users. However Irish users' expectations of library buildings appear to be higher than elsewhere. The approaches to analysis, interpretation and response to the results varied from library to library. While most institutions reported implementing changes as part of their LibQUAL action plans, attitudes around whether LibQUAL was a catalyst for change in their libraries varied. The majority of those interviewed described themselves as somewhat satisfied, as opposed to very satisfied, with the tool. At a national level, LibQUAL has repositioned the importance of the physical library environment within strategic planning and has placed the customer firmly at the centre of Irish university library development. 相似文献
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《College & Undergraduate Libraries》2013,20(1-2):1-3
Abstract American University Library participated in the LibQUAL+ survey of library service quality sponsored by the Association of Research Libraries. Upon analyzing the results, the library's Assessment Team decided to engage in follow-up assessment in order to gain a better understanding of undergraduate perceptions of and priorities for library service. The team conducted three focus groups of randomly selected undergraduate students. This article addresses the team's methodology, implementation, and results of the focus group study. It also describes how the results of LibQUAL+, the focus groups, and other assessment activities are being incorporated into the library's short- and long-range planning and marketing activities. 相似文献
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张鹦俊 《中国科教创新导刊》2013,(13):251-251
在读者满意度调查分析的基础上,探讨了本次调查在方式方法及调查结果中揭示的问题和存在的不足,并提出相关建议。 相似文献
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Abstract The compliance of an integrated approach, principal component analysis （PCA）, coupled with Tagu chi＇s robust theory for simultaneous optimization of cor related multiple responses of wire electrical discharge machining （WEDM） process for machining SiCp rein forced ZC63 metal matrix composites （MMCs） is investi gated in this work. The WEDM is proven better for its efficiency to machine MMCs among others, while the particulate size and volume percentage of SiCp with the composite are the utmost important factors. These improve the mechanical properties enormously, however reduce the machining performance. Hence the WEDM experiments are conducted by varying the particulate size, volume fraction, pulseon time, pulseoff time and wire tension. In the view of quality cut, the most important performance indicators of WEDM as surface roughness （Ra）, metal removal rate （MRR）, wire wear ratio （WWR）, kerf （Kw） and white layer thickness （WLT） are measured as respon ses. PCA is used as multiresponse optimization technique to derive the composite principal component （CPC） which acts as the overall quality index in the process. Consequently, Taguchi＇s S/N ratio analysis is applied to optimize the CPC. The derived optimal process responses are confirmed by the experimental validation tests results. The analysis of vari ance is conducted to find the effects of choosing process variables on the overall quality of the machined component.The practical possibility of the derived optimal process conditions is also presented using SEM. 相似文献
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[目的/意义] 在当前学科服务发展环境下,更好地改进学科馆员服务质量评价工作。[方法/过程] 以LibQUAL+®图书馆服务质量评价模型为基础,以用户需求为导向,在正式构建完整的指标体系前搜集用户提供的指标,筛选出适用于学科馆员服务质量评价的指标;参考专家意见,遵循评价指标的确定原则,在用户贡献指标的基础上进行调整与修改,并采取德尔菲、层次分析、因子分析方法对指标进行主客观综合赋权。[结果/结论] 形成正式的学科馆员服务质量指评价标体系,并进行实证分析。 相似文献
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基于SEBAL模型的别拉洪河流域典型生态系统蒸散量估算 总被引：1，自引：0，他引：1
蒸散发是水量平衡和能量平衡的重要环节,传统的计算方法只能以点为基础进行计算.为排除蒸散发空间变异特性的影响,在遥感技术的基础上,引入了基于地表能量平衡原理的SEBAL模型,对别拉洪河流域典型生态系统的日蒸散情况进行了计算模拟,获取了相关地面特征参数及日蒸散量,并根据地表实测温度和涡度相关系统测量的蒸散量对遥感估算结果进行了验证,验证结果表明2008年三期估算结果的地表温度误差分别为1.57K、0.72 K、1.73 K左右,2006年一期估算蒸散量的误差为12.86%,说明SEBAL模型的精度能够满足蒸散量遥感估算的要求.在此基础上,结合土地利用数据分析了研究区不同土地利用方式下的蒸散量分布情况.结果表明不同土地利用下的日蒸散量并不相同,其中水体和植被覆盖较好的地区的蒸散量较高,而没有灌溉措施的旱田的蒸散量较低.不同生态系统日蒸散量的空间分布不仅和灌溉条件有一定关系,而且也受气候条件的制约. 相似文献
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基于Fragstats的徐州市景观格局变化分析 总被引：3，自引：0，他引：3
选定徐州市中心城区作为研究区域,应用多时相Landsat TM／ETM＋遥感影像为数据源,利用支持向量机（SVM）分类器分别对1994、2000、2005年三个时相的遥感图像进行土地覆盖分类,并在Fragstats3．3景观格局软件平台上,基于景观尺度对徐州市景观格局进行全面的分析,分析结果表明：2005年徐州市景观整体较1994年具有更大的破碎度、更高的多样性和更低的聚集度,景观的类型与格局变化受到人为因素的影响较大;不透水面层逐渐取代耕地和城市绿地。 相似文献
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